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busquedasIT
SUPPORT SOFTWARE ENGINEER (GENEXUS)
CERRADO

Confidencial REF: #1270

The company is a software development company that builds automation software for firms with digital marketing products to achieve scale, efficiency or a competitive edge. We specialize in accelerating speed to market of new technologies with proven building blocks and innovating with our customers in new frontiers of machine learning and AI. We are a passionate team of technologists who take pride in our values of innovation, customer centricity, and diversity.

What you’ll do as a Support Software Engineer

  • Our company is looking for a Technical Software Support Engineer to join our fast-paced Support Team.
  • You will be part of a groundbreaking team working in the digital marketing industry.
  • You will become an expert in our product and help us improve the experience of our customers. \
  • You will provide support to our clients, diagnose the root cause analysis skills to diagnose and solve complex technical issues and provide timely solutions to customers in a professional manner.
  • Analyzing recurrent problems you will suggest improvements to the Product by working closely with the Product Team.

Responsibilities

  • Provide Technical Support to customers.
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
  • Build software tools
  • Fix production bugs and or implement development stories when needed

Must

  • Work experience (2+ years) in development with GeneXus
  • Work experience (2+ years) with version control system such as GeneXus Server
  • Work experience (2+ years) with one or more DBMS such as SQL Server, MySQL,etc
  • Work experience (1+ year) in development with an OOP language, such as Java.
  • Fluent in English, writing, and speaking.

Good to have (Bonus)

  • Familiar with GxFlow
  • Familiar with GAM
  • Familiar with Agile methodologies such as Scrum
  • Familiar with continuous integration and continuous delivery practices
  • Familiar with testing tools such as GxTest
  • Familiar with AWS
  • Familiar with NodeJS
  • Familiar with ReactJS
  • Familiar with Jira
  • Familiar with git, bitbucket or similar

Work in a company with a diverse team who always striving to be at the forefront of innovation.  We believe in building a company around our people, this is what makes it possible for us to provide each client with a skilled and dedicated team. Our model is highly collaborative with a mix of innovation, automated tools, and customized development.

Our vision is to use our expertise in technology and our drive for innovation to build competitive advantages for our clients.  We believe in a collaborative relationship with our clients. We have their back. We believe that there is nothing you can do just for the sake of technology that it is all about the human experience. We have fun building solutions our clients will love.

  • 100% remote and flexible time
  • Contractor, payment in USD.
  • 10 holidays per year in addition to vacation days
  • Flexible fridays
  • Year-end bonus payment

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Formulario de postulación

Cargo y Tecnologías

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