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MID LEVEL SUPPORT SOFTWARE ENGINEER (100% REMOTE)
SUSPENDIDO

Confidencial REF: #1677

The company is a software development company that builds automation software for firms with digital marketing products to achieve scale, efficiency or a competitive edge. We specialize in accelerating speed to market of new technologies with proven building blocks and innovating with our customers in new frontiers of machine learning and AI. We are a passionate team of technologists who take pride in our values of innovation, customer centricity, and diversity.

Our company is looking for a Software Support Engineer to join our Support Team.

You will be part of a groundbreaking team working on multiple projects in the digital marketing industry. You will become an expert in our projects and help us improve our customers' experience. You will support our client, diagnose the root cause analysis skills to diagnose and solve complex technical issues, and provide timely solutions to customers professionally.

Responsibilities

  • Provide Technical Support to customers.
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
  • Build software tools
  • Fix production bugs and or implement development stories when needed

Must

  • Proficient in English (Written and Spoken)
  • Work Experience (3+ years) in ReactJS
  • Work Experience (3+ years) in NodeJS
  • Good understanding of Git
  • Familiar with writing SQL Queries
  • Experience developing Web Applications.
  • Familiar with one or more OOP languages such as Java, C++, C#, etc
  • Familiar with non-relational databases such as MongoDB, CouchDB, etc
  • Familiar with cloud computing services such as AWS, Azure, etc

Nice to have (Bonus)

  • Experience working with SaaS products.
  • Familiar with JIRA and JIRA HelpDesk
  • Familiar with Digital Marketing

Qualifications

  • Strong Communication & Technical skills
  • Ability to adapt to change quickly and thrive in a collaborative, dynamic environment
  • Ability to thrive in environments where you’re constantly learning and innovating
  • Proficient in English (Written and Spoken)

  • 100% remote and flexible time
  • Contractor, payment in USD.
  • 10 holidays per year in addition to vacation days
  • Flexible fridays

POSTULARME
Formulario de postulación

Cargo y Tecnologías

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POSTULARME