This role is responsible for driving quality assurance efforts by working closely with the development team and our testing partners. As a QA Engineer, you will create, manage, and execute test plans and automation scripts, as well as ensure continuous improvements in our bug database. You will develop test plans that align with project schedules, track project and team progress, manage bug tracking, and coordinate effectively with cross-functional teams to support seamless communication and project success.
What you’ll do:
- Advocate for multiple personas and angles of quality for the business in each project including, but not limited to: Dealer Admins, Dealer Users, DealerConsumers, Internal Supportability, Internal Implementation, and Internal Training, and Sales
- Assist with testing and documenting of product releases including modifications and added enhancements; provides input to Lead QA Engineer on functional and design specifications
- Write/assist project user story tests and test projects
- Facilitate project meetings and communicate changes (as needed)
- Coordinate and facilitate beta testing coverage with customers and internal departments
- Develop and execute Test Plans, Test Cases, Test applications/utilities, and automated test software and scripts
- Assist with providing training and guidance, both to QA staff, and other departments within the company
- Provide high level, specific, customer assistance (as needed)
- Assist Lead QA Engineer with liaison between QA project team, outside contractors and internal company areas in coordinating QA responsibilities in the QA testing cycles and the product development life cycle and project status reporting
- Validate problems with products reported by customers and developers
- Troubleshoot Error and Read Logs; Enter, review and update software defects in defect tracking database
A leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Car industries. Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rental, accounting, and CRM. When implemented into their daily operations, For nearly 40 years, the company has been empowering 4,000+ dealers across North America with the tools and technology they need to manage their dealerships.