Confidential REF: #690
We are a combination of disciplines united by the passion of driving business outcomes through high quality products and software engineering solutions. What we do? We define, design and develop ambitious product and software solutions to help companies scale, grow and achieve their objectives. How we do it? By combining our years of expertise as business executives, startup founders and consultants, we developed a methodology to help our business partners achieve their objectives.
We are looking for an outstanding individual to help support the growth of our Salesforce Practice. We are seeking a professional who has demonstrated high academic/professional achievement, leadership, communication skills, and has a strong interest in consulting.
Key Responsibilities:
As a key contributor on a project team, guide customers through the implementation of Salesforce solutions using an agile methodology
Engage customer stakeholders to understand desired business outcomes and define success criteria
Articulate to customer stakeholders the value of recommended solutions and approach
Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
Synthesize requirements to create clear and comprehensive user stories and solution design documentation
Perform fit-gap analysis between Salesforce functionality and client requirements
Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
Draft function configuration specifications and manage the delivery and testing of the functionality by Development resources
Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
Develop training curriculum and deliver training sessions to the solution’s end users
Work with Project and Engagement Managers to manage a project to scope, budget and timeline expectations
Minimum 5+ years implementing Salesforce based solutions
Knowledge and experience with both waterfall and agile project methodologies
Strong experience across Sales Cloud, Service Cloud, Marketing Cloud, Communities and the App Exchange ecosystem. (Financial Services Cloud knowledge a plus)
Consulting background and experience with business process definition, gap analysis and implementation best practices
Experience writing user stories to capture Salesforce requirements
Experience with data migrations from third party systems to Salesforce
Experience designing or building Salesforce integrations with 3rd party applications
Understanding of the key levers for B2B, B2C, hybrid business models
Understanding of key concepts of user centered design and design thinking
Desire to learn new things
Great teamwork and collaboration skills
Be part of a growing company that develops interesting projects for international clients.